Privacy Policies
PRIVACY POLICY
Guidance
Thank you for supporting Ace Shopping Club. In order to protect your personal data when you enjoy shopping at aceshoppingclub.com, we draw up this privacy policy, which is actually a contract governing your using of our services.
Cookies and Similar Technologies
We use cookies and similar technologies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience.
You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.
2.1Definition of "Cookies"
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. These types of files do a number of different jobs such as remembering your preferences and chosen items, assisting you to improve your site experience as well as trying to ensure that the adverts or offers you see online are more relevant to you. These “cookies” can be divided into 4 types each of which is outlined below.
2.2Types of Cookies
Strictly Necessary Cookies
In order to provide you with fundamental services of our website, such as visit our website or make a purchase, these cookies are essential. If you disable these cookies, we will not be able to fulfill your request.
Performance Cookies
This type collects anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example, we utilize Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established. If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and services, and it may reduce the support or information that we can provide you.
Functionality Cookies
These cookies may remember the operations such as your preference so that we can provide you with better services and improve our operation models. If you reject these cookies, you may not be able to use certain functions of our websites.
Targeting Cookies or Advertising Cookies
These cookies collect information about your browsing habits in order to make advertising more personalize to you. These cookies may remember the websites you have visited and share them with the third parties such as advertisers. If you reject these cookies, you may not be able to use certain functions of our websites and services, and it may affect your experience.
Social networking cookies
These cookies are used to enable you to share pages and content on our websites and services through third-party social networking and other websites. These cookies may also be used for advertising purposes. If you reject these cookies, you may not be able to use certain functions of our websites, and it may affect your experience.
2.3Cookies Placed by Third Parties
You may also encounter cookies on our websites that are placed by third parties. For example, when you buy our products online, our e-commerce vendor may use cookies and other technologies. We may also allow third parties to place cookies on our websites to track information about your online activities and/or across third-party sites or online services, including to send you targeted advertisements based on that information, which may include the remarketing of our products and services that you have viewed on our websites and on third-party websites.
This Cookie Statement does not apply to the cookies, applications, technologies or websites that are owned by and/or operated by third parties, or such third parties' practices, even if they use or access our technology to store or collect information. To understand how third parties, use cookies, please review their privacy policies.
2.4Controlling and Opting Out of Cookies
You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings. If you choose to reject cookies, as noted above, you may not be able to use certain features of our websites and services.
2.5Other similar technologies
DPAPI (Data Protection Application Programming Interface) is a simple cryptographic application programming interface available as a built-in component in Windows 2000 and later versions of Microsoft Windows operating systems. In theory the Data Protection API can enable symmetric encryption of any kind of data; in practice, its primary use in the Windows operating system is to perform symmetric encryption of asymmetric private keys, using a user or system secret as a significant contribution of entropy PAPI can help record and store users’ personal data.
Data Cube is a simple application for record and analyze personal data.
If you choose to reject cookies, as noted above, you may not be able to use certain features of our websites and services.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. Based on protection for your privacy you have the following rights:
You have the right to contact us to know whether or not your personal data is being processed, and, where that is the case, access to the personal data and information, including but not limited to the purposes of the processing and the categories of personal data concerned.
You have the right to contact us to correct or delete your inaccurate personal data concerning. Taking into account the purposes of the processing, you are also free to have incomplete personal data completed, including by means of providing a supplementary statement.
You have the right to obtain from us the erasure of personal data concerning yourself.
You have the right to contact us to set the restriction of processing, which limited our processing authorities
You have the right to receive the personal data you provide in a structured, commonly used and machine-readable format and to transmit those data to a third party.
You have the right to contact us to make your objection on grounds relating to your particular situation, at any time to processing of personal data
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affect you. When you need to realize this right, please contact us to offer help.
To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain.
You may contact us to exercise your rights. We will respond to your request within 30days.
Personal data for providing, improving, and developing our products and services. If this type of data is deleted, your account will be close because your account cannot be used normally without this type of data.
Personal data that we use to communicate with you. If this type of data is deleted, we will be unable to contact you. Please make your decisions cautiously.
Personal data to offer and measure targeted advertisements and services. If this type of data is deleted, you will not receive the latest marketing news and personalized shopping services.
Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
5.1Service Providers
We share personal data with companies that provide services on behalf of us, such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located wherever we operate.
5.2Corporate Affiliates and Corporate Business Transactions
We may share personal data with affiliated companies and business partners. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.
5.3Legal Compliance and Security
It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
5.4Legal Basis For The Processing of Personal Data from EEA Residents
It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
If you reside within the European Economic Area (EEA), our processing of your personal data will be justified if one of the following conditions is satisfied:
Whenever we obtain your consent;
Whenever the processing of your personal data is necessary for the performance of a contract between you and us or for taking any pre-contractual steps upon your request;
Where the processing is necessary for us to comply with a legal obligation;
Where the processing is necessary for the purposes of our legitimate interests;
Where the processing is necessary for legal and reasonable causes (under this situation we will specifically explain the details)
Data Processing Globally
The definition of Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
We provide products and service to customers around the world and your personal data may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed outside the EEA by staffs who work for Ace Shopping cub as one of our suppliers. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections descried in this policy. We also sufficiently consider about certain legal frameworks relating the processing of data.
When we provide products and services to customers under assistance of our affiliates, business partners and service providers your personal data may be processed out of EEA. In such circumstances, we will enter into model contractual clauses, or rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our partners or service providers have adopted. Appropriate or suitable safeguards, for example, encryption technology, will be provided to ensure security of your information. Our customers have right to obtain copy of those data transferred to a third country. If you need to realize your rights, please contact us. As for details of data processing of the third parties that may reach your personal data, please read the following introduction of Third Party.
Data processed by Third Party
7.1Third party’s previous authorization to us
Facebook, Twitter, Google, VK
When you login in by your account via Facebook, Twitter, Google, VK at Ace shopping Club we are available to obtain your login in information automatically because of these third parties have previously authorized us to collect your information in order to help you login in conveniently. To protect your information better, we sincerely recommend you familiarize yourself with the privacy policy provided by these third parties before your login in through your account registered at their websites. Consequently, please note that you should also take steps to protect yourself, especially online. Do not share your password with anyone else. Also remember to sign out of the website and close your browser window when you have finished your work. If you really mind providing us with your personal data through the previous authorization, you may register a new account at Ace Shopping Club PayPal.
If you choose to pay online through “ Check out with PayPal”, please be aware of the fact that once you click the button, you will be link to the website of PayPal. The personal data that you are asked to provide, including your card number, your billing address and your contact information, will be collected and processed by PayPal instead of Ace Shopping Club. though our trademark/logo can still be seen on the top left corner on that website. We sincerely recommend you learn about the privacy policy of PayPal and make your choice among different payments cautiously. Ace Shopping Club should not be liable for your data processing by PayPal when you click the button “Check out with PayPal”.
7.2 Other Third parties that may reach your information
To provide better products and service for our customers, we may mainly transfer your data to the two types of third parties,
Third-party related to Advertising & Marketing——Google, Facebook、Twitter, Pinterest, Instagram, etc.
Information of your activities on our website, for example, what products you like to browse, may be transferred to these third parties. You may receive Communication letters on advertising and marketing in your e-mail sent by us and/or selected third parties. You have the option to opt-out of receiving marketing communications from us and/or selected third parties. When you do not want to receive advertisements from us and/or selected third parties anymore, you should opt-out by contacting us (e-mail) or click on the "unsubscribe" link in any email communications which you receive.
Third-party related to Payment& Delivery——Shopify pay, PayPal CyberSource、Adyen,Dlocal, Stripe, Safecharge, Oceanpayment, etc.
If you make a purchase from our store, your payment and delivery information will be necessary to the trade. Your information may be transferred to third parties above and processed by them. We promise that appropriate or suitable safeguards, for example, encryption technology, will be provided to ensure security of your information This type of personal date is so important to your purchase activities that we strongly recommend you to think twice when you want to delete or object to the processing of these data.
7.3About Third party located in a third country
As we have stated above, model contractual clauses or alternative legal bases or binding corporate rules will help protect your information security. Once we notice a third party breach its obligation and infringe your privacy, we will immediately notice it to correct its mistake. If you notice a third party breach its obligation and infringe your privacy owing to Ace Shopping Club’s mistake, you may contact us to obtain remedies. We promise that appropriate or suitable safeguards, for example, encryption technology, will be provided to ensure security of your information. Our customers have right to obtain copy of those data transferred to a third country. If you need to realize your rights, please contact us.
7.4About Third-party websites
Our website may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not share your information with them unless your permission or other legal basis authorize us to do so. Please check these policies before you submit any personal data to these websites. We should not be liable for personal data breach caused by these third-party websites.
Information Security
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. For example, access to your personal data is strictly limited to our data controller, data processer, data protection officer who need access to such data to perform their assigned job duties. We have built up recovery system to prevent your data from destruction, loss, alteration, unauthorized disclosure caused by automatic technology.
It is important that you take precautions to protect against unauthorized access to your account credentials, and computer or other devices. “personal data breach “means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. If you notice such kind of personal data breach, please immediately contact us. We will investigate any complaint and notify the individual of the outcome of the investigation within a reasonable period. Ace Shopping Club has set up Data Protection Officer (DPO) to provide professional analysis about personal data processing. Whenever you need help directly from our DPO, you are free to inform us of your requirement. Please be aware that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.
Changes to this Privacy Statement
From time to time, we may update our Privacy Policy to reflect new or different privacy practices. We will place a notice to our customers when we make material changes to the Privacy Policy. The modification of the Privacy Policy is of great significance to ensure your rights on personal data. Consequently, we sincerely recommend you check the Privacy Policy available online periodically. Additionally, you are always free to check the Privacy Policy through quick links whenever you need to input your personal data. Simultaneously, we will notify you about the modification by sending a notice to your account. There will be a special quick link in your account to offer the full text of the Privacy Policy.
If you have any questions, please click here to contact us.
Contact instruction
Thank you for supporting Ace Shopping Club /Tempo Luxury Home Collection.
We are always pleased to hear from our customers (even if it is a complaint). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied.
Please contact us if you have any questions, comments or complaints if you believe that Ace Shopping Club has not handled your personal data properly or that it has breached its privacy obligations.
The Technology Service Department of Ace Shopping club will investigate any complaint and notify the individual of the outcome of the investigation within a reasonable period. Ace Shopping club has set up Data Protection Officer (DPO) to provide professional analysis about personal data processing. Whenever you need help directly from our DPO, please inform us of your requirement
Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
5.1Service Providers
We share personal data with companies that provide services on behalf of us, such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located wherever we operate.
5.2Corporate Affiliates and Corporate Business Transactions
We may share personal data with affiliated companies and business partners. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.
5.3Legal Compliance and Security
It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
5.4Legal Basis for The Processing of Personal Data from EEA Residents
It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
If you reside within the European Economic Area (EEA), our processing of your personal data will be justified if one of the following conditions is satisfied:
Whenever we obtain your consent;
Whenever the processing of your personal data is necessary for the performance of a contract between you and us or for taking any pre-contractual steps upon your request;
Where the processing is necessary for us to comply with a legal obligation;
Where the processing is necessary for the purposes of our legitimate interests;
Where the processing is necessary for legal and reasonable causes (under this situation we will specifically explain the details)
Terms and Conditions
8. Limitation of Liability
8.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES PROVIDED BY ACESHOPPINGCLUB.COM ON OR THROUGH THE SITES ARE PROVIDED "AS IS", "AS AVAILABLE" AND “WITH ALL FAULTS”, AND ACESHOPPINGCLUB.COM HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, AND UNDERTAKINGS ARE HEREBY EXCLUDED.
8.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACESHOPPINGCLUB MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE SITES; ACESHOPPINGCLUB.COM DOES NOT REPRESENT OR WARRANT THAT THE MANUFACTURE, IMPORTATION, EXPORT, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON THE SITES DOES NOT VIOLATE ANY THIRD PARTY RIGHTS; AND ACESHOPPINGCLUB.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON THE SITES.
8.3 Any material downloaded or otherwise obtained through the Site is done at each User's sole discretion and risk and each User is solely responsible for any damage to aceshoppingclub.com’s computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any User from aceshoppingclub.com or through or from the Site shall create any warranty not expressly stated herein.
8.4 Each User hereby further agrees to indemnify and save aceshoppingclub.com, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Site. Each User hereby further agrees that aceshoppingclub.com is not responsible and shall have no liability to you, for any material posted by others; including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User. aceshoppingclub.com reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with aceshoppingclub.com in asserting any available defenses.
8.5 aceshoppingclub.com shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following.
- a) the use or the inability to use the Site or Services;
- b) any defect in goods, samples, data, information or services purchased or obtained from a User or any other third party through the Site;
- c) unauthorized access by third parties to data or private information of any User;
- d) statements or conduct of any User of the Site; or;
- e) any matters relating to Services however arising, including negligence.
8.6 Notwithstanding any of the foregoing provisions, the aggregate liability of aceshoppingclub.com, our employees, agents, affiliates, representatives or anyone acting on our behalf with respect to each User for all claims arising from the use of the Site or Services during any calendar year shall be limited to the greater of (a) the amount of fees the User has paid to aceshoppingclub.com or our affiliates during the calendar year and (b) HK$1,000. The preceding sentence shall not preclude the requirement by the User to prove actual damages. All claims arising from the use of the Site or Services must be filed within one (1) year from the date the cause of action arose.
8.7 The limitations and exclusions of liability to you under the Terms shall apply to the maximum extent permitted by law and shall apply whether or not aceshoppingclub.com has been advised of or should have been aware of the possibility of any such losses arising.
7. Transactions Between Customers and aceshoppingclub.com
7.1 Customers agrees to provide all information and materials as may be reasonably required by aceshoppingclub.com in connection with orders placed at aceshoppingclub.com. Aceshoppingclub.com has the right to suspend or terminate any customers account if the Customer fails to provide the required information and materials or provides inaccurate or fraudulent information.
7.2 Each User agrees that aceshoppingclub.com shall not be liable or responsible for any damages, claims, liabilities, costs, harms, inconveniences, business disruptions or expenditures of any kind that may arise a result of or in connection with any use or storage of any products purchased from aceshoppingclub.com.
7.3 Ace Shopping club will maintain all applicable PCI DSS standards and protect all data provided by the cardholder.
7.4 When you make a purchase, you agree that the risk of loss transfers from ace shoppingclub to you from the moment we deliver your order to the carrier.
You will bear all related liabilities and risks during the third-party transportation of your order.
3. Users Generally
3.1 As a condition of your access to and use of the Site or Services, you agree that you will comply with all applicable laws and regulations when using the Site or Services.
3.2 You agree to use the Site or Services solely for your own private and internal purposes. You agree that (a) you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc. available on or through the Site (the “Site Content”), and (b) you will not copy, reproduce, download, compile or otherwise use any Site Content for the purposes of operating a business that competes with aceshoppingclub.com, or otherwise commercially exploiting the Site Content. Systematic retrieval of Site Content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from aceshoppingclub.com is prohibited. Use of any content or materials on the Site for any purpose not expressly permitted in the Terms is prohibited.
3.3 You must read aceshoppingclub.com’s Privacy Policy which governs the protection and use of personal information about Users in the possession of aceshoppingclub.com and our affiliates. You accept the terms of the Privacy Policy and agree to the use of the personal information about you in accordance with the Privacy Policy.
3.4 aceshoppingclub.com may allow Users to access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise), API or otherwise to such third parties' web site. You are cautioned to read such web site' terms and conditions and/or privacy policies before using the Site. You acknowledge that aceshoppingclub.com has no control over such third parties' web site, does not monitor such web site, and shall not be responsible or liable to anyone for such web site, or any content, products or services made available on such web site.
3.5 You agree not to undertake any action to undermine the integrity of the computer systems or networks of aceshoppingclub.com and/or any other User nor to gain unauthorized access to such computer systems or networks.
3.6 You agree not to undertake any action which may undermine the integrity of aceshoppingclub.com’s feedback system, such as leaving positive feedback for yourself using secondary Member IDs or through third parties or by leaving unsubstantiated negative feedback for another User.
3.7 By posting or displaying any information, content or material (“User Content”) on the Site or providing any User Content to aceshoppingclub.com or our representative(s), you grant an irrevocable, perpetual, worldwide, royalty-free, and sub-licensable (through multiple tiers) license to aceshoppingclub.com to display, transmit, distribute, reproduce, publish, duplicate, adapt, modify, translate, create derivative works, such as using as product description on aceshoppingclub.com’s advertising outside aceshoppingclub.com and otherwise use any or all of the User Content in any form, media, or technology now known or not currently known in any manner and for any purpose which may be beneficial to the operation of the Site, the provision of any services and/or the business of the User. You confirm and warrant to aceshoppingclub.com that you have all the rights, power and authority necessary to grant the above license.
Please contact our customer service department at info@aceshoppingclub.com if you have any questions or concerns.